Data protection

We are pleased that you are visiting our website and thank you for your interest in our company and our products and services. Protecting your privacy when using our website is important to us. Therefore, please take note of the following information:

1) COLLECTION, PROCESSING AND USE OF PERSONAL DATA

In principle, you can visit our websites without us collecting any personal data from you. Personal data is only collected if you provide it to us to execute a contract, when opening a customer account or when contacting us. Without your express consent, this data will only be used to process the contract and process your inquiries. After the contract has been fully processed, your data will be blocked in consideration of tax and commercial law retention periods and deleted after these periods have expired. In addition, personal data is collected when you register for our email newsletter. We use this data for our own advertising purposes in the form of our email newsletter, provided you have expressly consented to this as follows: “I would like to receive the newsletter.” You can subscribe to the newsletter at any time via the link provided in the newsletter or by sending a corresponding message unsubscribe to us. Once you have unsubscribed, your email address will be deleted immediately.

2) SHARING OF PERSONAL DATA

2.1 The personal data we collect will be passed on to the transport company commissioned with the delivery as part of the contract processing, to the extent that this is necessary to deliver the goods. We pass on your payment data to the commissioned credit institution as part of the processing of payments. 2.2 When paying by credit card via PayPal or by direct debit via PayPal, we pass on your payment details to PayPal (Europe) S.à r.l. as part of payment processing. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, further. Further information on data protection at PayPal (Europe) S.à r.l. et Cie, S.C.A. can be found here: https://cms.paypal.com/de/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Privacy_full&locale.x=de_DE If you have given us your express consent to this during or after your order, Based on this, in accordance with Article 6 Paragraph 1 Sentence 1 Letter a GDPR, we will pass on your email address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination. Consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this declaration.

3) COOKIES

This website uses so-called “cookies”, which serve to make our internet presence more user-friendly, effective and secure overall – for example when it comes to speeding up navigation on our website. Cookies also enable us to measure the frequency of page views and general navigation. Cookies are small text files that are stored on your computer system. We would like to point out that some of these cookies are transferred from our server to your computer system, which are usually so-called “session cookies”. “Session cookies” are characterized by the fact that they are automatically deleted from your hard drive at the end of the browser session. Other cookies remain on your computer system and enable us to recognize your computer system on your next visit (so-called permanent cookies). Of course, you can reject cookies at any time if your browser allows this. Please note that certain functions of this website may not be possible or may only be used to a limited extent if your browser is set not to accept cookies (from our website).

4) USE OF GOOGLE ADSENSE

This website uses Google AdSense, a web advertising service provided by Google Inc. (“Google”). Google AdSense uses so-called “DoubleClick DART cookies” (“cookies”), which are text files that are stored on your computer and enable analysis of your use of the website. In addition, Google AdSense also uses so-called “web bacons” (small invisible graphics) to collect information. Simple actions such as visitor traffic on the website can be recorded, collected and evaluated. The information generated by the cookie and/or web beacon (including your IP address) about your use of this website is usually transmitted to a Google server in the USA and stored there. Google uses the information obtained in this way to evaluate your usage behavior with regard to the AdSense advertisements. The IP address transmitted by your browser as part of Google AdSense is not combined with other Google data. The information collected by Google may be transferred to third parties if this is required by law and/or if third parties process this data on behalf of Google. You can permanently object to the setting of cookies for advertising specifications by preventing them by setting your browser software accordingly or by downloading and installing the browser plug-in available at the following link: http://www.google.com/settings/ads/plugin?hl=de Please note that certain functions of this website may not be able to be used or may only be used to a limited extent if you have objected to the use of cookies.

5) USE OF GOOGLE ADWORDS CONVERSION TRACKING

This website uses the online advertising program “Google AdWords” and conversion tracking as part of Google AdWords. The conversion tracking cookie is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked via the websites of AdWords customers. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users. If you do not want to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under user settings. You will then not be included in the conversion tracking statistics. You can find further information about Google’s data protection regulations at the following Internet address: http://www.google.de/policies/privacy/

6) WEB ANALYSIS SERVICE

6.1 This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de Please note that this website uses Google Analytics with the extension “_anonymizeIp()” and therefore IP addresses are only processed in shortened form to exclude any direct personal reference.

7) USE OF FACEBOOK PLUGINS

Our website uses so-called social plugins (“plugins”) from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the addition “Social Plug-in from Facebook” or “Facebook Social Plugin”. You can find an overview of the Facebook plugins and their appearance here: http://developers.facebook.com/plugins If you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers . The content of the plugin is transmitted directly to your browser by Facebook and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there. If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook profile. If you interact with the plugins, for example by clicking the “Like” button or making a comment, this information will also be transmitted directly to a Facebook server and stored there. The information will also be published on your Facebook profile and displayed to your Facebook friends. The purpose and scope of data collection and the further processing and use of the data by Facebook as well as your related rights and setting options to protect your privacy can be found in Facebook’s data protection information: http://www.facebook.com/policy.php If you do not want to In order for Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the Facebook plugins from loading with add-ons for your browser, e.g. with the “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/).

8) RETARGETING/REMARKETING

– This website uses retargeting technology from Google Inc. (“Google”). This makes it possible to specifically target visitors to our website who have already shown an interest in our shop and our products with personalized, interest-based advertising. The display of advertising is based on a cookie-based analysis of previous usage behavior, but no personal data is stored. In cases of retargeting technology, a cookie is stored on your computer or mobile device to collect anonymized data about your interests and thus tailor advertising to the information stored. These cookies are small text files that are stored on your computer or mobile device. This means you will be shown advertising that most likely corresponds to your product and information interests. You can permanently object to the setting of cookies for advertising specifications by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/ Further information and the data protection regulations regarding advertising and Google can be viewed here: http://www.google.com/privacy/ads/

8) USING LIVEZILLA OR ZOPIM

This website uses technologies from Zopim Technologies Pte Ltd., 1 Commonwealth Lane 03-01, 149544 Singapore, //(www.zopim.com) to use anonymized data for the purpose of web analysis and to operate the live chat system to answer Live support requests collected and stored. Usage profiles can be created from this anonymized data under a pseudonym. Cookies can be used. Cookies are small text files that are stored locally in the cache of the website visitor’s Internet browser. Cookies enable recognition of the Internet browser. The data collected using Zopim technologies will not be used to personally identify the visitor to this website without the separate consent of the person concerned and will not be combined with personal data about the bearer of the pseudonym. To avoid the storage of Zopim cookies, you can set your internet browser so that no more cookies can be stored on your computer in the future or cookies that have already been stored are deleted. However, switching off all cookies may mean that some functions on our website can no longer be carried out. You can object to the collection and storage of data for the purpose of creating a pseudonymized user profile at any time with future effect by sending us your objection informally by email to the email address stated in the legal notice.

9) YOUR RIGHTS AND HOW TO CONTACT US

You have the right to free information about your stored data and, if necessary, the right to correct, block or delete this data. If you have any further questions about the collection, processing or use of your personal data, please contact us. The same applies to information, blocking, deletion and correction requests regarding your personal data as well as revocations of consent given. You can find the contact adress in our imprint.

CONTACT PERSON FOR DATA PROTECTION

If you have any questions about the collection, processing or use of your personal data, for information, correction, blocking or deletion of data or revocation of consent given, please contact our data protection officer: Julia Gotthalmseder Apartado de Correos 387 07620 Llucmajor Spain / Mallorca / Baleares Tel: + 34686148289 info@olivegrove-mallorca.com